Profile
I'm a Data Analyst from Zurich, Switzerland. I aim to make a difference through my creative solutions in the field of Data Analytics.
I believe the best leaders are also visionaries, able to envision the goal and the roadmap towards the goal. Every strategy is unique, however, the best strategy comes with the art of constant learning and un-learning, the ability to think freely yet pragmatically, and being cognizant of the environment, culture, and customer. The Internal Swill gives me the opportunity to walk this path.
With 11.5 years of experience in Adobe analytics, Launch, Adobe Mobile Services, Google Analytics, GTM, Datastudio, Adobe Target, Digital Marketing, Project management, Market Research, B2B and B2C Marketing maintaining top performance in my professional career, I have demonstrated leadership, analytical and technical skills to define the roadmap for a diverse array of client businesses. Every assignment challenged me with the need to technically innovate and adapt to the constantly changing business environment.
My professional experience in Digital Analytics and MBA has shaped me to be a visionary in the information and business management, enabling business to use Analytics in not only Operating but also driving business.
Skills
Experience
Senior Customer Analyst @ Bucherer1888 AG
MAR 2023 - Present
• Generated insights for Stakeholders to access ROI on various campaigns on Store level using Salesforce Analytics Studio.
• Defined methods to analyze customers and developed reports to access buying behavior of all European customers
• Strategized methods to connect various data sources and setup a combined dataset to visualize holistic overview.
• Programmed various dashboards using SAQL and SOQL to develop dashboards and create deep insights on Country and individual regions
• Trained team members and provided insights on usage of Automated dashboards in Salesforce.
• Addressed to pain points from various Stakeholders and proposed new solution to help cater to generate specific insights
• Thoroughly accessed various requirements from different departments to understand and propose new methodologies for tracking and building reports.
Analytics Lead @ Sunrise Communications AG
OCT 2018 - MAR 2023
• Analyzed existing tracking setup and proposed state of the at solution for generating reports
• Gathered information from various departments and designed a high-level dashboard to cater individual requirements
• Contributed towards generating revenue by providing insights for targeted audiences during various online campaigns
• Connected Datawarehouse to Datastudio using cloudSQL solution to generate insights for customers on Fiber and postpaid plans.
• Collaborated with various IT departments and contributed majorly towards connecting all applications under single tracking solution in order to have simplified and single source solution
• Gathered Stakeholders requirement and transitioned the KBR's/KPI's to Reports using Adobe analytics, Google analytics and Looker Studio.
Senior Web Analyst @ Tech Mahindra
OCT 2016 - MAR 2023
• Developed Analytics Architecture and Strategized ways to solve complex analytics requirement by brainstorming ideas with stakeholders.
• Successfully understood clients requirement and transitioned the KBR's/KPI's to Reports on required dashboards
• Adhered to best practices and Methodologies in-order to provide Quality analytical solutions by using tools such as Adobe analytics, DTM, Adobe Social, Google Analytics and GTM
• Lead a team of 6 members and created various POC’s for clients thereby helping Tech Mahindra to win various projects and even helped clients analyze various marketing actions in-order to increase revenue.
Senior Consultant @ I-Value Consulting Pte Ltd
DEC 2014 - APR 2015
• Analyzed various resources using Google Analytics and GTM in order to keep track of orders and user on page time duration to understand the Ordering Funnel
• Assisted the team in overcoming various risk factors ensuring smooth delivery of the KPI’s
• Engaged with the key stakeholders to propose effective Analytics solutions.
• Analyzed the business strategy and the environment of the business. Formulated market research and financial analysis to fortify the analysis with realistic cash flow.
• Established strong foundation for cost effective IT solutions to clients.
• Created RFP’s, HLD’s, LLD’s, Power point presentations and Technical Specification Documents for clients needing analytics solutions.
Co-Founder @ ADW OPC PVT LTD
OCT 2013 - DEC 2014
• Developed Strategies to deal with complex scenarios and effectively addressed the risk factors and accordingly formulated future business plans.
• Developed effective modes of communication for client’s in-order to get an ease of services.
• Resolved complex scenarios, designed practical solutions, implemented cost-effective plans and developed overview of the project.
• Developed Strategies for the project simultaneously understanding the services demand and customer’s requirements.
Consultant @ 5Elements Pvt Ltd
MAR 2010 - OCT 2013
• Providing web analytics reports, analysis, training & support to strategists
• Created various custom metrics and custom dimensions to collect dynamic user data.
• Effectively handled client by understanding there key objectives, Used effective negotiation skills and communication skills to win new business opportunities.
• Leading tagging efforts by working with project managers, stake holders, UX & IT.
Co-Founder @ Miesterdisplay
NOV 2009 - JAN 2010
• Analyzed the microsites using tools such as Webmasters, Google analytics and Google Tag Manager
• Created various Data layers to display Page impressions, Offer displays and Tracking events.
• Analyzed various resources using Google Analytics and GTM in order to keep track of orders and user on page time duration to understand the Ordering Funnel.
Business Analyst @ Silver touch Technologies
MAY 2009 - SEP 2009
• Effectively coordinated with the clients and provided smooth communication channel in reaching project targets.
• Requirements gathering, Man Hours, Cost Estimation, Technical &Commercial Proposal creation.
• Developed strategies for sales and pre-sales team to win new business development projects.
Senior Developer @ Ifuturz Infosoft Pvt Ltd
AUG 2008 - MAR 2009
• Developed various websites using MVC structure like Joomla, WordPress and Magento
• Estimation, design and development of various modules, Bug fixing and maintenance of the website
• Coordinating with the testing team for fixing bugs and ensuring smooth delivery of the project.
Developer @ Indianic InfoTech
JUL 2007 – AUG 2008
• Website updating and Maintenance, Updating team Leader with website status
• Understanding client requirements and developing mockup for client verification and communicating with client and understanding the scope of requirement.
Education
Masters - BA | Xavier’s Institute of management Bhubaneswar
JUN 2015 - AUG 2016
Marketing and Operations
Bachelor of Technology | Biju Patnaik University of Technology
MAR 2003 - MAY 2007
Electronics and Instrumentation
Services
Tracking and Reporting
Ensure high quality of tracking activities on website (incl. apps),including requirement gathering, coding, reporting, deployments,and sanity checks
Stakeholder Management
Stakeholder expectations management by providing deep insights about customer journey and sales flows
Testing and Sanity checks
Making sure tracking is implemented among application digital touchpoints with data cosnsitensy
Innovation
Bring forward reporting automatization by connecting reports to various new data sources (e.g. google data studio, dwh and qlik)
Tools expertise
• Programming skills (Jquery, Javascript , Php, mysql, HTML, CSS)
• Knowledge of Adobe analytics, Adobe Launch, Adobe mobile services,Analytics 2.0 API’s, Report builder, Google datastudio
• Experienced in Charles proxy, Zeotap, Decibel, Tableau, Power BI,
Postman Client, Toad client, Filezilla, Visual studio and R Tool
KPI monitoring
Monitoring the KPI and facilitating with insights to key stakeholders and ensure high quality of tracking activities on website (incl. apps),including requirement gathering, coding, reporting, deployments, and sanity checks.